Customer Service Advisor - Uncapped Commission

Job Description

Where: EE Darlington (Senhouse Road)\nFull time: Permanent \nSalary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses\nHourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role\n\nStart date: July 2026 \n\n \n\nWhy this job matters\n\n \n\nIf you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE.

We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.\n\n \n\nWe don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in {Darlington}.\n\n \n\nWe understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind.

We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.\n\n \n\nWhat’s in it for you?\n\nA great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.\n\nOnline GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.\n\nMarket leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.\n\nFamily Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.\n\nHuge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.\n\nSupport in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.\n\nSeason Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.\n\nVolunteering days, so you can give back to your local community.\n\nOptional Private Healthcare and Dental, to protect you and your family.\n\n \n\nOn top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career.

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Job Overview

ID:

2446261

Date Posted:

Posted 1 hour ago

Expiration Date:

04/07/2026

Location:

Dl5

Salary:

Competitive

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